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Projects: Implementation Manager- AU

Melbourne, Australia

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.

We are looking for a project manager who will partner with Global-e and will be responsible for integration processes with our clients.

The project manager is responsible for the implementation of clients’ projects after contract closure. The project manager Serves as the project liaison between the company and the client and is responsible for all aspects of the project (such as delivery (via the delivery group), relationship, timetables, releases and services).

The project manager represents the client within Global-e and Global-e in front of the client. The project manager works Independently, under general and professional guidelines, on routine tasks, problem resolution and any escalations, when required.

 

Responsibilities

·      Managing work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

·      Complete accountability, from engagement to launch, for all planning, commitments and on time delivery of Global-e solution to customers

·      Customer facing – focal point. Responsible for customer satisfaction

·      Facilitate, synchronize and track progress of the various cross-company teams: Development, Product, infrastructure, integrations, etc.

·      Communicate the progress to customers and internal stakeholders

Requirements

·      1-3 years’ experience in B2B project management or a related position.

·      Ability to understand tech concepts. technical background with understanding and/or hands-on experience in software implementation and web

technologies –Must!

·      Excellent interpersonal skills

·      Solid organizational skills including attention to detail and multi-tasking skills

·      Excellent English – Written and verbal communication skills

·      Multi-task and work well under deadlines in a changing environment.

·      Independently manage and prioritize task assignments.

·      Ability to be flexible and work extended hours as required.

·      Experience in close working interactions with distant teams.

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